7z77z Privacy Policy — Your information is completely safe with us
This policy ensures full transparency about how your personal information is collected, stored, and protected on the 7z77z platform.
7z77z is a trusted online casino and betting platform in Bangladesh. Keeping the personal information you share with us secure is one of our top priorities. This privacy policy will explain in detail how 7z77z collects your information, why it collects it, where it is stored, and what rights you have over your data.
By accessing this platform or using its services, you are considered to have accepted the terms of this privacy policy. We therefore ask that you read this policy carefully before using the platform.
1 Types of Information Collected
We collect various types of information during the process of creating an account and using services on the 7z77z platform. This information falls into two main categories.
1.1 Information You Provide Directly
When you register on our platform or manage your account, you voluntarily provide the following information:
- Full name and identity details (as per your national ID card or passport)
- Date of birth (required for age verification)
- Email address and mobile phone number
- Payment method details — such as your bKash, Nagad, Rocket, or Upay account number
- Bank account details (for bank transfers)
- Documents submitted for identity verification
1.2 Automatically Collected Information
When you use the 7z77z website or app, our systems automatically collect certain technical information:
- IP address, device type, and operating system
- Browser type and language preference
- Login time, session duration, and page browsing history on the platform
- Gaming activity logs — which games were played, bet amounts, and results
- Transaction history — dates, amounts, and methods of deposits and withdrawals
- Records of communications with customer support
2 Purpose of Data Collection
7z77z uses your information for the following specific purposes:
- Account Management: Verifying your identity and ensuring secure account access.
- Processing Financial Transactions: Completing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer.
- Meeting Legal Obligations: Complying with Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations.
- Providing Customer Support: Resolving your issues and complaints quickly and ensuring 24/7 assistance.
- Maintaining Security: Detecting and preventing fraud, account hacking, and irregular activity.
- Responsible Gaming: Monitoring your gaming behaviour to provide support where needed and reduce the risk of excessive play.
- Service Improvement: Enhancing the platform's performance and user experience.
- Relevant Communications: Sending important system updates, security alerts, and account-related notifications.
3 Data Storage & Security
7z77z follows state-of-the-art technology and strict security protocols to protect your information. Our security framework is as follows:
- SSL/TLS Encryption: All data transmitted between you and our servers is protected with advanced encryption.
- Encrypted Databases: Stored data is secured with strong encryption algorithms.
- Access Controls: Only authorised and specially trained staff can access your information, and a log of every access is kept.
- Two-Factor Authentication (2FA): An option to add an extra layer of security to your account.
- Regular Security Audits: Regular security reviews are conducted to identify system vulnerabilities.
- Special Protection for Financial Data: Information related to bKash, Nagad, and other payment methods is stored in accordance with the highest security standards.
However, no method on the internet is one hundred percent foolproof. We therefore ask that you do not share your password with anyone and that you notify our support team immediately if you notice any suspicious activity.
4 Sharing Information with Third Parties
7z77z does not sell your personal information or provide it to third parties for commercial purposes. However, sharing information may be necessary in the following limited circumstances:
4.1 Payment Processors
The minimum information required to complete financial transactions via bKash, Nagad, Rocket, Upay, and banking services is provided to the relevant payment gateways. These providers are governed by their own privacy policies.
4.2 Identity Verification Services
As part of the KYC process, assistance may be sought from trusted third-party verification services. These services use your information solely for the purpose of confirming your identity.
4.3 Legal Authorities
Information may be provided to relevant authorities in response to a valid legal directive or court order. In such cases, we only provide the minimum amount of information legally required.
4.4 Technology Service Providers
Limited information may be shared with selected technology partners (such as hosting providers and analytics tools) for the effective operation of the platform. These partners are contractually obligated to protect the confidentiality of your information.
5 Cookies & Tracking Technologies
The 7z77z website uses cookies and similar technologies. Cookies are small text files stored on your device. We use the following types of cookies:
- Essential Cookies: These are necessary to keep login sessions active and ensure security. Disabling these cookies will prevent the platform from functioning properly.
- Functional Cookies: These remember your language preference and settings to provide a better experience on your next visit.
- Analytics Cookies: These help us understand which parts of the platform are used most, which assists in improving the service.
- Security Cookies: These are used to detect and prevent fraudulent activity.
You can manage cookies from your browser settings. Please note, however, that disabling essential cookies may affect the functionality of the platform.
6 Your Rights
As a user of 7z77z, you have certain important rights regarding your personal information:
- Right to Access: You can request to know what information we hold about you.
- Right to Correction: You can request that any inaccuracies in your information be corrected.
- Right to Deletion: In certain circumstances (where there is no legal obligation to retain it), you can request that your information be deleted.
- Right to Restrict Processing: You can request that the use of your information be limited for specific purposes.
- Right to Data Portability: You can request to receive your information in a commonly used format.
- Right to Object: You can object to certain types of processing of your information.
- Right to Opt Out of Marketing: You can request to stop receiving promotional communications at any time.
To exercise any of the above rights, email us at [email protected] or contact us via live chat. We will respond to your request as quickly as possible.
7 Protection of Minors
7z77z is for users aged 21 and above only. Our platform does not collect information from minors or provide services to them under any circumstances. Age verification is mandatory during registration, and no account is activated until verification is complete.
If any minor's information is inadvertently included in our records, we will delete it completely and close the associated account as soon as it is identified.
8 Data Retention Period
We retain your information only for as long as necessary. The general policy is as follows:
- Active Accounts: All information is retained for the duration that the account remains active.
- Closed Accounts: Financial transaction records and identity documents are retained for a specified period after account closure in accordance with legal obligations.
- Transaction Records: Financial transaction records may be retained for a longer period in compliance with AML and KYC regulations.
- Gaming Logs: Retained for a period consistent with responsible gaming policy.
- Support Communications: Retained for an appropriate period to ensure service quality.
9 Changes to This Policy
7z77z reserves the right to review and update this privacy policy from time to time. For significant changes, we will notify you in the following ways:
- Displaying a notification when you access the platform
- Sending a notice to your registered email address
- Updating the "Last Updated" date on this page
Continuing to use the platform after any changes are made will be considered acceptance of the updated policy. We therefore recommend reviewing this page periodically.
10 Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact us. The 7z77z customer support team is available 24 hours a day, 7 days a week.
- Live Chat: Speak with us directly in Bengali through the site — the fastest way to get a response.
- Email: [email protected] — for detailed requests or inquiries with supporting documents.
We provide support in both Bengali and English. For data protection requests, we will act as quickly as possible once your identity has been verified.
7z77z is always committed to protecting your personal information. This policy is the foundation of mutual trust and transparency between you and us. We are always ready to address any concerns you may have.